Billing and account access

Every new workspace starts with a 14-day trial and does not require a card.

The workspace owner can open Profile & Account → Billing and choose the monthly or annual plan. Payment details are collected and stored by Stripe, not SDM Workflow.

Active subscribers can use the Stripe billing portal to update payment details, view invoices, or cancel. A canceled subscription remains active through its paid-through date.

When paid access and the trial have both ended, workspace data remains visible but operational changes are disabled until billing is restored.

Personal profile and password controls are separate from workspace billing.

Still stuck? Contact Support.